Shipping & Returns

Where do you ship and how much does it cost?

As of right now, we only ship within Canada. All orders have a flat shipping rate of $4.95. Balloons are sent via Canada Post and take 3-7 business days. Because of this, delays are unfortunately not always in our control.

Do you accept returns from shipped orders?

All sales are final, unless the item is defective. If this is the case, they can be returned and replaced at no cost to you. If the item is out of stock or on back order, we’ll ship it once it becomes available or refund the purchase (if the order is for a specific party date that has passed).

For any other questions about shipping and returns, email us at